Desktop management services allow our trained technicians to act as your virtual IT department. For a small fraction of the cost of hiring a dedicated IT staff member, you can have a team of trained professionals ready to help with your every IT need.
FITPro Platform empowers your own staff to achieve a greater level of service in maintaining your IT assets, whilst we are available to be the backstop when sickness, leave or difficultly of issues arise.
FITPro Silver & Platinum is a holistic approach from Foundation IT Services to maintain all your IT assets. We aim to maximise your staff's productivity by ensuring that they are getting the most out of your IT assets and getting on with their core business.
For further information on any service, see the service description below.
Features and Benefits
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Platform
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Platform + Security
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Silver
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Platinum
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| Fast and Easy Deployment |
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| FITPro can be deployed in minutes and hours, not days and weeks. |
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| Inventory / Infrastructure Audit |
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| Fully Automated and always up-to-date. |
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| Remote Control / Remote Support |
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| Access remotely from anywhere. Secure and configurable. |
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| Patch Management |
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| Fully automated patch scan, patch deployment and history reports. |
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| Network Monitoring / Alerts |
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| Instant notification for hardware changes, software changes, policy violations, low disk space, unapproved network access plus more. |
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| Windows Event Monitoring / Alerts |
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| Remotely monitor system event log, application event log and security event log with user defined alerts. |
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| Software Installation / Update |
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| Complete software installations and updates across the organization with a mouse click. |
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| Help Desk / Trouble Ticketing |
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| Complete integrated trouble ticketing with user and administrator create/update. |
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| Network Policy Enforcement |
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| Monitor network usage by machine and by application. Define policies and limit network access to only corporate-approved applications. |
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| Maximum Security |
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| Encrypted communication using 256-bit RC4 with rolling keys. |
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| Flexible Administration |
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| One integrated Web-based Management Platform. Accessible from anywhere. |
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| Powerful Anti-Virus Threat Detection / Management |
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| Endpoint Security incorporates reactive & proactive technologies. |
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| Fully Managed by Foundation IT Services |
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| Freedom to focus on your core business. |
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| Management and Status Reports |
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| Comprehensive management and operational reports. |
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| Australian Call Management – 1300 FIT BIZ |
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| 7am – 7pm - 5 Days a week. |
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| Same Day Business Response |
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| 24 / 7 reactive and proactive support for your business. |
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| From Only |
$15* p/m
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$18* p/m
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$40* p/m
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$70* p/m
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